80a Hope Street Geelong West VIC 3218
Call for an appointment on (03) 5242 8884
or Book Online
Monday - 9.00am - 6.00pm
Tuesday - 9.00am - 6.00pm
Wednesday - 9.00am - 7.00pm
Thursday - 9.00am - 9.00pm
Friday - 9.00am - 5.00pm
Saturday - 8.00am - 4.00pm
We understand that unforeseen circumstances may require you to cancel or reschedule your appointment. To provide the best service to all our clients, we have implemented the following cancellation policy:
- Cancellation Timeframe:
Clients are required to provide a minimum notice 48 hrs prior to the scheduled appointment for any cancellations or rescheduling requests.
- Late Cancellations or No-Shows:
Cancellations made outside of the specified timeframe or failure to show up for the appointment without prior notice will result in a forfeiture of any deposit paid.
- Deposit and Reservation:
To secure your appointment, we may require a deposit at the time of booking. This deposit will be applied towards the total cost of your service. In the event of a late cancellation or no-show, the deposit is non-refundable.
If you need to reschedule your appointment, please provide us with sufficient notice within the cancellation timeframe. We will make every effort to accommodate your request based on availability.
- Emergency Situations:
We understand that emergencies can happen. If you have a genuine emergency and need to cancel or reschedule outside of the designated cancellation timeframe, please contact us as soon as possible. We will handle such situations on a case-by-case basis.
We appreciate your cooperation and understanding of our cancellation policy. By booking an appointment with us, you acknowledge and agree to abide by the terms stated above.
Thankyou so much for your co-operation